Report Bug

This is not a support form. This form is used to submit confirmed bug reports to our developers to fix in future releases (this means, you have already verified the consistency of error appearing on multiple sites, with all plugins except NextGEN, deactivated, and your WordPress & NextGEN version are up to date). For NextGEN Gallery support, click here. For source code access, see our BitBucket repository.

Please refer to support page in your account for direct support: login here.

Please read NextGEN Help before submitting

  • What version of NextGEN Gallery did you find this issue in?
  • If you were directed here from the forum, please reference the thread URL in your description. If you're including a shortcode please be sure to put spaces after the [ and before the ]
  • i.e., Dreamhost, Bluehost, WPEngine, Rackspace, etc.
    If you know, it will help us diagnose potential issues.
    The most common hosting style is Shared, but if you are unsure please choose Unknown
  • Preferably a live example showing the problem.
  • This field is for validation purposes and should be left unchanged.